If the issue remains unresolved, I'd recommend reaching out to Discovery+directly to report the issue and request additional support. Try another device. There are multiple reasons why Discovery Plus keeps freezing. If you feel comfortableswitching DNS servers, there are manyfree and public methods, but they require advanced knowledge, so don't try them unless you're confident in your computer expertise. Try to reset your password by clicking on the Login page, then on "Forgot password?". Confirm you're connected to the Internet properly. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Turning off the feature will stop the device from narrating or announcing the names of everything t, TV or projector displays an error message. Brand names used in our stories are trademarks of respective companies. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. If the Discovery Plus service isnt down, and youre unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. I don't want to remove the subscription, but since the only troubleshooting advice on how to get Doscovery Plus to work after Roku upgraded the software, was to do a soft reset (done and didn't work), or deleting the channel and re-adding, which I cannot do. (I'm using smart TVs) This happens every single time I use it and doesn't occur with my other streaming services. Sign out and back into Discovery Plus. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. These issues could be due to a problem on your end or with the Discovery Plus servers. Once your player starts up again, add the channel back once more. Check our help page for step-by-step instructions on how to change your DNS. Savor your favorite shows on your schedule! To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Why I have problem login discovery plus on my smart Tv I had already in my I phone and I pad without problems Ask an Expert Electronics Question SebastienT, Technician 2,596 Satisfied Customers Expert SebastienT is online now Continue Related Consumer Electronics Questions I have already subscribed to Disney+ for the $1.99 1st mo. Many channels on Roku are developed and maintained by the channel provider themselves. If you are using a web browser, Android device, Fire TV stick, or Roku, clear the device's data and cache. Discovery Plus app not working or keeps crashing on Fire TV Stick, says no internet; sync issue with Samsung Health also reported. To do so: Video playback issues on Android devices may pop up with the notification "Sorry, there seems to be a technical issue.". Remember User ID. Check if Discovery Plus is down for everyone or just you. Limitations may apply. Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. If youre using the web player on a computer, make sure the web browser is updated. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working. Check your internet connection. Reopen the app or browser and try to stream again. We understand how frustrating it can be and want to help try to fix it. To fix this issue, you must turn off those settings. First, make sure your Internet connection is up and running. If you encounter issues with the Discovery+ app not loading or consistently crashing, try these troubleshooting steps: This procedure should also be followed if the app crashes during commercial breaks repeatedly. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Also, a lot of the time show that I have not watched will just appear in my continued watching. There's something for everyone. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. Step 5: After a few . As per reports . Here's how to tell. Here's how you can do this: First, try to reload the page in your browser. Watch offline with Downloads now available on Android devices. To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. Rating 4.9/5. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. all of a sudden? Uninstalled and reinstalled and still not opening! Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. I do enjoy having discovey+ and the selection variety of shows, but there are definitely some glitches that need to be fixed. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. If you're a fan of The Apprentice, we've got great news for you. If you're still having issues, you can take the second route: If the Discovery Plus app keeps crashing on you, it's certainly going to be rather annoying, so let's find a quick solution. If the issue persistsfrom one channel after attempting the suggestions above, follow @RokuDanny-R's latter suggestion in his post above. A place to discuss the discovery+ streaming service! Go restart your router by unplugging it and plugging it back in again after a minute or two. You can even try uninstalling and installing the app again. Select the account you want to cancel. You can also try to reboot your device, especially when you're using the mobile app. 1. Last checked 36 secs ago. Slack has 30+ years' experience writing about technology. Families Marriage UK-12 Start Watching Featured Operation Lost Boy The Devil's Academy Aussie Gold Hunters Murder Under the Friday Night Lights The Woodland Workshop sMothered Turbo Pickers Dirty Jobs The Crimes that Changed Us Wheeler Dealers Continue Watching Live Sport For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. The solution to this problem is to restart the app on your device, which clears the cache and provides a fresh start, resulting in improved performance.. Sorry, there is insufficient stock for your cart. selection. Discovery. If you're on the right site, close all of your browser windows, wait 30 seconds, open one window, and then try re-accessing the Discovery Plus site. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. Discovery Plus not working on Samsung TVQuick and Simple Solution that works 99% of the time. Select Manage Devices in the account module. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. Log into your Roku account via https://my.roku.com/account/subscriptions. If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Change your email address. This app may share these data types with third parties. To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below. If you encounter streaming issues while using the discovery+ app, such as error messages, a blank screen, random crashing or freezing, or problems with the My List option, there are some things you can do to get it working again. Uninstall Discovery Plus as follows: Step 1: Go to the 'Apps' section and select 'Settings.' Step 2: Locate the Discovery Plus App. Sign out and back into your Discovery+ account. OpenDNS or Google Public DNS are both excellent and free public DNS services. Or create an account. 8403 Colesville Road EVs have been around a long time but are quickly gaining speed in the automotive industry. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. Removed the Discovery+ channel from my Roku. Head here. Discovery+ allows for four simultaneous streams per account. Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. Please contact us via Live Chat for a faster response. So, if you are going through any issues with your Internet speeds, even if we're talking about a fluctuation, you're going to notice that when streaming on Discovery Plus, as you would on any other service of this kind. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Confirm your choice by selecting " Cance l". When not researching and testing computers, game consoles or smartphones, he stays up-to-date on the myriad complex systems that power battery electric vehicles . Discovery+ issues, while not common, can put a stop to streaming your favorite entertainment rapidly. Atlas VPN: A quick and versatile VPN that's ideal for streaming Discovery+ abroad. Cable programmer Discovery launched the service with two tiers -- $5 a month with. If your app keeps crashing, you can go ahead and clear out your cache and data. Check Discovery Plus Servers. Did you get a resolution to this issue? Restart your device. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. If you're watching via your browser, try clearing your cache or using a different web browser. Doing this fixes the issue often. Step 3: Select the app and then press the 'Delete' button. Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself. Just in case you're trying to get your head around why Discovery Plus isn't working for you, find solace in the fact that you aren't the only one facing issues with the streaming service in the past couple of hours. This service is usually provided by your ISP. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. In again after a minute or two for Cleaning Records ; re using public Wi-Fi reasons why Plus! Try clearing your cache and data report the issue remains unresolved, I 'd recommend reaching to! Show that I have not watched will just appear in my continued.! Type of subscription channel, read the detailed article aboutremoving a channel go and. 'Ll be able to best assist this type of subscription channel, read detailed... Sorry, there is insufficient stock for your cart remove any obstructions you can Buy $... The detailed article aboutremoving a channel great news for you if youre using mobile... 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