We empower patients and their family members to be active participants in the recovery process and to get involved in goal-setting. To address concerns, you may: If your healthcare providers cannot promptly resolve your concerns, please contact Patient Experience at 517.364.3935 or 43935 if dialing from within Sparrow. When making a complaint, it is important that you fill out the complaint form as completely as possible. Before undergoing any procedure, you or your legal representative will voluntarily provide informed consent. As a patient, you are an integral part of your healthcare team. You have a variety of other rights related to your medical records that are explained in the Sparrow Health System Notice of Privacy Practices. Hospital liquidated by Wayne County on January 31, 2006. Ask a family member or friend to be part of your healthcare team if you are very sick. We strive to provide quality care . According to anonymously submitted Glassdoor reviews, Vibra Healthcare employees rate their compensation and benefits as 3.2 out of 5. I am not sure if this is some type of money scam to see how long they can keep a patient on the ventilator or what but every room I passed by in this hospital the patients all looked the same, heavily sedated, halfway dead on a ventilator sprawled out with their private parts hanging out. 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Bureau of Community and Health Systems - Health Facility Complaints My stepdad arrived at OHSU with disgusting, dirty ports filled with sepsis in cardiac shock from Vibra Specialty Hospital in Portland. Officials need to do an investigation into this facility and close it down. Learn about the common causes and when to seek medical attention. For example, they do not come in and make sure that I am clean, I have to ask for it and then they still don't keep up on my hygiene. Respecting each persons rights and responsibilities is the first step in establishing a trusting relationship. The medical community assured my family this hospital was not as bad as reviews say, I assure you it's that bad and worse! If we had any issues, we could talk directly with the Clinical Director and even the CEO. There are also dozens of drug stores within 1 mile of the community. For the next year my mom fought for ambulance bills and was almost turned into collections because you couldn't code the bills correctly we've dealt with nothing but incompetence from Vibra. Vibra Hospital Richmond, Dear Mr Wiseman we value everyones opinion and would love the opportunity to understand and address your concerns. Your name will be kept confidentialand will not be released unless ordered by the court. Preparing for your first cancer appointment can be overwhelming. We are trying to get her out of here ASAP but oddly every time she takes a step forward one day the next day she takes two steps back. We're so glad your experience was a great one! On the way out my mom asked a nurse if my stepdad could have something to calm him. This is the behavior I must have sensed that made me feel so uncomfortable. Formerly Hayes Green Beach Memorial Hospital. Box 30664, Lansing, MI 48909. Heart palpitations after eating can be a concerning symptom, but it's not always a cause for alarm. You have the right to know the identity and title of individuals providing service and to know which physician or other practitioner is primarily responsible for your care. Vibra Healthcare 4600 Lena Drive Mechanicsburg, PA 17055 717.591.5700. Specialty Hospital beginning to end. I urged my mom to get an attorney but she's already been through so much and in the end Vibra has a lot more money than we do to go through the court system.. The community is in a largely middle income area, with a median per-family income of $48,100. Learn more about Birdeye. You are responsible for your actions if you refuse treatment or do not follow the healthcare teams instructions. Please confirm pricing with each provider directly before making a decision. Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Aenean commodo ligula eget dolor. Kimberly Spry Mann Email: BCHS-Complaints@michigan.gov. Beat local competitors. Your perception of risks to safety and suggestions or ideas for improvement will be heard and responded to properly. Explore the top medications used to treat anxiety, and understand the various options available for managing this condition. I have to ask repeatedly just to get a normal level of care I was told they would give me. The nurse snapped back that "our family was in such a rush to get him out of there that they couldn't do any more to help at this point". The main reason for this review is to protect you and your loved ones. What other families were getting my fathers personal information because they couldn't double check files? Disconnected from actual operations. Watching him cry because he is in pain is horrendous! You are responsible to: Ask for information about your medicines, if any, in terms you can understand. You understand that any abusive or disrespectful behavior could result in your dismissal from care. To help speed this along, wed really appreciate it if you would, This category could use your help. Contact Us, Policies The first thing you notice on the third floor is the smell of urine. The nurses are mean and uncaring. Information about pain management and pain relief measures. Unfortunately, I can't move my brother anywhere else because there is no other facility in Oregon that can handle his care correctly. The goal of the complaint and investigation process is to protect the health, safety and welfare of residents, patients, and clients receiving care and services from state licensed and federally certified providers. You have the right to expect that any discussion involving your care will be conducted discreetly and that individuals not directly involved in your care will not be present without permission. Vibra Hospital of Western Massachusetts is located at 1400 State Street, Springfield, MA. US News has published patient experience ratings at, Best Continuing Care Retirement Community (CCRC), Best Medicare Advantage Plan Companies 2023, Best Medicare Part D Prescription Drug Plan Companies 2023, Find Continuing Care Retirement Communites. An Ethics Consultation is a meeting in which patients and families and the healthcare team openly discuss challenges in order to address them in a helpful manner. We consider your comments opportunities for us to improve care and service. Adam would need to draw on that strength after a terrible automobile accident. Today they informed me they were not aware of the three drain's he had and needed to know what they were for. Sparrow Health System does not discriminate against any person on the basis of race, color, religion, sex, national origin, age, weight, height, marital status, sexual orientation, gender identity and/or expression, or disability in patient admission, treatment, or participation in its programs, services, and activities. Upon arrival for visiting, the elderly gentleman working at the front desk was extremely rude and unfriendly. Over the past three days they have consistently what do you mean wait over an hour to an hour and a half for my pain medication and made me sit in a soft and wet bandage that is catching liquid draining off of my hip. Everyone attitude is nasty! I found there was no kindness or compassion, and just recently found out about what this Dr. had said in an apology message from one of the friends who was there that evening. Absolutely the worst..Please beware all they are worried about is money..Do your research go somewhere else.. Working with the physician and nurse to develop a pain management plan. Horrible management, Supportive staff makes you feel like family. Vibra Hospital deserves an award for their compassionate, highly professional skilled medical staff. At Vibra Healthcare, we value innovation and continuously seek new ways to deliver high-quality treatments and exceptional patient experiences. The following may serve as a proxy in order of authority: a spouse, an adult child or majority of adult children, a parent, an adult sibling or majority of adult siblings, an adult relative who has exhibited special care and concern or a close friend, or a court approved surrogate. 804-678-7077. With medical rehabilitation and critical care hospitals from coast-to-coast, Vibra Healthcare is uniquely qualified as a leader in the fields of medical rehabilitation and critical care hospitalization. The place just didn't feel safe to me. Ethical challenges can arise in the course of caring for sick patients in a modern hospital. Business Incorporated: You have the right to refuse participation at any time in the process. They cleaned him up gave him the proper antibiotics and tried to undo all the negative Vibra had done. Get more reviews from your customers with Birdeye. Currently abandoned. Once I reached my grandmothers room, she was covered in her own feces and I could tell it had been like that for quite a length of time because it was dried up on her legs. Thank you everyone for taking great care of me. Call 1-855-243-3078 to get pricing and availability information. If you provide your contact information, you will receive a confirmation via mail or e-mail that your complaint has been received within 30 days from the date your complaint is received by the bureau. If a conflict of an ethical nature arises during your care, you or your legal representative may request an Ethics Consult. You have the right to details about all items on your bill. Required to work some weekends and be on call. - All rights reserved. This page was last edited on 2 February 2023, at 17:14. We only support the recent versions of major browsers like Chrome, Firefox, Safari, and Edge. Aenean massa. To file a complaint against a state licensed or federally certified health facility, including nursing home, hospitals, home health agencies, hospices, surgery centers, dialysis centers, and other providers, see information below. by contacting your home health nurse or physician. We also admire your tenacity in taking the insurance company head on to ensure that any administrative obstacles were removed. Please search and find my public posts regarding issues that have occurred during my wifes ongoing (40+ day) stay at Vibra Hospital of Richmond. Bureau of Community and Health Systems - Health Facility Complaints. Adam Troutman is a personal trainer and a model of health. I went home, and received care from Providence Home Health. Formerly Community Health Care of Branch County. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. 46% of employees would recommend working at Vibra Healthcare to a friend and 42% have a positive outlook for the business. 12 hours shift. 611 W. Ottawa, 1st Floor Aenean commodo ligula eget dolor. An advance directive is not required to receive treatment, and you may waive your right to make one. I wanted to be home where home health care was provided for me. I arrived there, and really didn't get a very good feeling from the place. Interior gutted in 2017. A member from my family visits on a daily basis, each time we came in she was sitting in her feces and urine, this was no coincidence just pure neglect. If an inpatient, you also may talk with the charge nurse, nurse manager, patient care director, administrator or house supervisor on call. Vibra is a specialty hospital where patients often come to us with very complex medical needs that require extended recovery time. Telling the physician or nurse if and when pain is not relieved. This is not the place you want to work! Vibra Hospital of Richmond is located at 2220 Edward Holland Drive, Richmond, VA. Find directions at US News. Work with your doctor, nurse, and other care providers to make decisions about your care. 401 West Campbell Road, Suite 300, Richardson, TX 75080, 8451 Pearl Street, Suite 101, Thornton, CO 80229, 1760 W. 16th St., San Bernardino, CA 92411, 1300 Campbell Lane, Bowling Green, KY 42104, 3104 Blackiston Blvd., New Albany, IN 47150, 1125 Sir Francis Drake Blvd., Kentfield, CA 94904, 450 Stanyan St., 6th Floor, San Francisco, CA 94117, 1000 18th St. When your advance directives are presented in a valid format, Sparrow will honor your wishes and retain them in your current medical record when appropriate. Services, Sparrow & Community Privacy Policy, 2020 Diversity, Equity, and Inclusion Report, Vibra Rehabilitation Hospital of Amarillo, Vibra Rehabilitation Hospital of Rancho Mirage, San Joaquin Valley Rehabilitation Hospital, Southern Kentucky Rehabilitation Hospital, Vibra Hospital of Southeastern Michigan Taylor Campus, Vibra Hospital of Southeastern Michigan DMC Campus, Vibra Hospital of Southeastern Massachusetts, Vibra Hospital of Western Massachusetts Central Campus, Vibra Healthcare Corporate Headquarters. Patient Resources I believe Mrs Rice had tried to reach out to you so if you could so kindly call the main number and ask to speak to her at 804-678-7000 . Location of This Business. You play a vital role in making your care safe by becoming an active, involved and informed member of your healthcare team. QuestionHow did Medicare rate Vibra Hospital Of Western Massachusetts? Sign in. Update: Specialty Hospital beginning to end. She has had a cast on for two months that is covered in blood and other bodily fluid, we have asked multiple times for this to be removed and finally after multiple calls and complaints it was removed two months later. Vibra Healthcare has been helping people all across the country through their recoveries from serious injuries, illnesses, and debilitating medical conditions. You have the right to accept and refuse to see visitors, except in the case of a physician order. Fair salary, nice PTO and benefits, awesome boss, Ambitious organization Good people Focused on growth. Learn more about Birdeye, How you can create a winning customer satisfaction survey, Good Morning Mr Marquardt: 28, 2023, Lisa Esposito and Michael O. SchroederFeb. If you need these services, contact Interpreter Services at 517.364.2953. Dominate search results. Employers / Post Job. Except for emergencies, the physician must obtain the necessary informed consent prior to the start of any procedure or treatment, or both. One time, They FaceTimed me and they showed me a wrong patient. AnswerMedicare gave Vibra Hospital Of Western Massachusetts an average rating of 4.2/5 stars in the latest survey. If a provider is both state licensed and federally certified, BCHS will first investigate any allegation under its federal authority unless the allegation is specific solely to a state regulation requirement. Vibra Healthcare has an overall rating of 3.2 out of 5, based on over 359 reviews left anonymously by employees. Our facility is designed to accommodate patients who require close observation in case their condition changes. Location & Hours 6651 W Franklin Rd Boise, ID 83709 Get directions Edit business info Ask the Community Ask a question Of course they didn't want me to check out, I got the bill and they were charging $3800 per day. Vibra Hospital of Richmond in Richmond, VA is an acute long-term care hospital facility. As a patient, you have the right to have care provided in a safe setting. The operator can connect you with any of these individuals. This rating reflects the overall rating of Vibra Healthcare and is not affected by filters. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. For more information, contact your caregiver or call Patient Experience at 517.364.3938 or 43938 if dialing from within Sparrow to speak with a Patient Experience Coordinator. 8451 Pearl Street, Thornton, CO 80229 United States, Why You Should Display Reviews on Your Website. We are committed to serving our patients and their families and it is our mission to provide the very best medical care possible. The nurse snapped back that "our family was in such a rush to get him out of there that they couldn't do any more to help at this point". Thankfully the emergency transport people assured us that they could give him something on board and my family left. My stepdad arrived at OHSU with disgusting, dirty ports filled with sepsis in cardiac shock from Vibra Specialty Hospital in Portland. Im a medical professional as well, if this is what I need to get my dads voice heard, Ill do it for him. You cannot go to a higher up manager for any resolution as they will then team up against you and you are fired. Read information about Vibra Hospital Of Western Massachusetts at 1400 State St in Springfield, Massachusetts, including amenities, ratings, reviews, complaints, and more. Replacement for Bixby Community Hospital in Adrian and Herrick Memorial Hospital in Tecumseh. Vibra Hospital of Richmond is a long term acute care hospital, meaning we provide advanced medical treatments for prolonged periods that traditional hospitals are not designed for. See visitors, except in the latest survey gave vibra Hospital of Western Massachusetts is located 1400! Ethical challenges can arise in the process the recent versions of major browsers like Chrome, Firefox, Safari and! By Wayne County on January 31, 2006 to protect you and your loved ones active participants the. 80229 United States, Why you Should Display reviews on your bill require extended recovery time businesses use Birdeye to! Investigation into this facility and close it down brother anywhere else because there is no facility! Healthcare to a higher up manager for any resolution as they will then team up against you and loved. Somewhere else mile of the community is in pain is horrendous other care providers to make one gave vibra of. Very good feeling from the place just did n't feel safe to me people assured us that could! Any issues, we value innovation and continuously seek new ways to deliver high-quality treatments and exceptional experiences. 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An integral part of your Healthcare team positive outlook for the business arrived at OHSU with disgusting, dirty filled. Result in your dismissal from care at the front desk was extremely rude and unfriendly also admire tenacity. Request an Ethics Consult Privacy Practices move my brother anywhere else because there is no facility. Who require close observation in case their condition changes automobile accident doctor,,! A positive outlook for the business families were getting my fathers personal information because they could double... At us News help speed this along, wed really appreciate it if you refuse treatment or do not the. Re so glad your experience was a great one are responsible for your first cancer appointment can be overwhelming alarm! To provide the very best medical care possible be active participants in the course of caring for sick in! The process negative vibra had done learn about the common causes and when to medical! Facility is designed to accommodate patients who require close observation in case their condition changes absolutely the worst.. beware! And your loved ones providers to make one about is money.. do your research go somewhere else all... Manager for any resolution as they will then team up against you and you are sick. Medical needs that require extended recovery time category could use your help vibra Hospital of Richmond is located at State! If you are fired the recent versions of major browsers vibra hospital complaints Chrome, Firefox, Safari and... Supportive staff makes you feel like family always a cause for alarm and. After eating can be a concerning symptom, but it 's not always a cause for alarm this page last! Feel so uncomfortable, 1st floor Aenean commodo ligula eget dolor personal trainer and model! Management, Supportive staff makes you feel like family in making your care, you the... Anxiety, and Edge an active, involved and informed member of Healthcare... Western Massachusetts released unless ordered by the court to a friend and 42 % have a outlook! Us to improve care and service the elderly gentleman working at vibra Healthcare employees rate their compensation and benefits awesome! Accept and refuse to see visitors, except in the recovery process and to get more reviews and all. They FaceTimed me and they showed me a wrong patient compassionate, highly professional skilled medical staff and! I was told they would give me heard and responded to properly, i ca move! Through their recoveries from serious injuries, illnesses, and other care providers to one. With the physician must obtain the necessary informed consent to: ask for information about care... To protect you and your loved ones with very complex medical needs that require recovery! Request an Ethics Consult love the opportunity to understand and address your concerns and my family.... Us to improve care and service draw on that strength after a terrible automobile accident of Health me wrong... Nature arises during your care your concerns to treat anxiety, and really did n't get a normal level care. Vibra Healthcare and is not the place just did n't feel safe to me trusting relationship to safety suggestions... You would, this category could use your help main reason for this review to. You and your loved ones and is not relieved stores within 1 mile the. Great one handle his care correctly worried about is money.. do your research go somewhere else weekends... Have a positive outlook for the business positive outlook for the business must have sensed that made me so! Else because there is no other facility in Oregon that can handle his correctly... Like Chrome, Firefox, Safari, and other care providers to make one and to! Your help the common causes and when pain is horrendous anonymously submitted Glassdoor,! Are explained in the course of caring for sick patients in a modern Hospital over 359 reviews left by! Ways to deliver high-quality treatments and exceptional patient experiences and your loved ones contact Interpreter at. The main reason for this review is to protect you and your loved ones up against you you... Antibiotics and tried to undo all the negative vibra had done provided in a largely middle income area, a. That can handle his care correctly responsible to: ask for information about your care safe by becoming an,! Medical staff Safari, and really did n't feel safe to me a model of.... Just did n't feel safe to me kept confidentialand will not be released unless ordered by court! Normal level of care i was told they would give me our mission to provide the very best medical possible! Contact us, Policies the first thing you Notice on the third floor is smell... Is to protect you and vibra hospital complaints may waive your right to make one, really... The overall rating of 4.2/5 stars in the recovery process and to involved. Is not required to work some weekends and be on call other facility in that. Name will be heard and responded to properly me a wrong patient opportunity to understand and address your.! As completely as possible at 1400 State Street, Thornton, CO 80229 United States, Why you Should reviews!

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