We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating Chargeback disputes. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. You can view information and reports about the fees associated with each transaction at my.zettle.com. The interchange fee and scheme fee may vary depending on which acquirer we use. If you owe us any amounts, we may immediately collect such amounts from any funds held or maintained by us on your behalf. The Payment Service can be used to accept card transactions with most credit, debit and other types of cards (each a Card) bearing the trademarks of the Card Schemes as further specified on our Website. Where VATable deductions are made from payments received, that VAT would be an input! If the IZettle fees are not VATable then should I make an adjutment to sales via a journal Debit IZettle Fees 175 Credit VAT Output 29.16 Credit Sales 145.84 to account for the VAT. Can I use iZettle without WIFI? There are no other iZettle fees for services, but some additional one-time costs may apply if merchants wish to buy additional hardware. In addition to what is stated in section 22 of the General Terms and Conditions, we may terminate these Payment Terms and Conditions or your use of all or part of the Payment Services or suspend or close your Zettle Account or PayPal Account, without prior notice to you: a) upon request of a Card Scheme, an Acquirer, or a service provider, b) if our agreement with an Acquirer or Card Scheme expires or terminates for any reason, c) if we are de-registered as a payment facilitator by a Card Scheme, an Acquirer, or a service provider, d) if in our reasonable opinion, your activities or actions are damaging to, or may damage, our image or reputation or the image or reputation of a Card Scheme, an Acquirer, or service provider, e) if you have signed up for the Payment Service as a company or other business entity and there is a change of control of such company or other business entity, f) if owners or other persons associated with you appear on European or American sanction lists (such as OFACs SDN list and the EUs list of economic sanctions or list of terrorists), or g) if your Designated Account is your PayPal Account and your PayPal Account is closed down, either by us or by you. Refunds are free to process and you also get the transaction fee refunded. The PayPal Zettle app carries no monthly fees. You acknowledge and understand that the Gift Card Service only supports multi-purpose vouchers meaning that any VAT due is only payable when the voucher is redeemed for goods or services. Is this because it is a reverse charge supply so if a UK company were looking at offering a similar service it would be fully VATable? To use the Payment Service for sales from a physical sales location, you must download and install the App and, unless you are solely using the Tap on Phone Service, obtain one of our compatible card reader devices (Zettle Reader). You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. The Payment Service is a payment service exempt from VAT. We are responsible for protecting the security of Card information in our possession. On a sale of 1,000+20% VAT: - your client receives payment for the full 1,200. You may access your transaction information by logging into your Zettle Account. We will only process Card transactions that have been authorised by the applicable Card Scheme or Card issuer, as the case may be. Gift cards issued by you must only be redeemable at your store(s) for goods and/or services provided by you at your premise(s). Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. By accepting these Payment Terms and Conditions you agree that, if and to the extent that the provisions of any Services at any time is subject to any legislation in any jurisdiction implemented for purposes of transposing PSD2 (PSD Laws): the following provisions of PSD2, as transposed by any PSD Laws, shall not apply to these Payment Terms and Conditions or to the provision of the Services: (i) Articles 40 (Charges for information), 41 (Burden of proof on information requirements), 42 (Derogation from information requirements for low-value payment instruments and electronic money), 44 (Prior general information), 45 (Information and conditions), 46 (Information for the payer and payee after the initiation of a payment order), 47 (Information for payer's account servicing payment service provider in the event of a payment initiation service), 48 (Information for the payer after receipt of the payment order), 49 (Information for the payee after execution), 51 (Prior general information), 52 (Information and conditions), 53 (Accessibility of information and conditions of the framework contract), 54 (Changes in conditions of the framework contract), 55 (Termination), 56 (Information before execution of individual payment transactions), 57 (Information for the payer on individual payment transactions), 58 (Information for the payee on individual payment transactions), 59 (Currency and currency conversion), 60 (Information on additional charges or reductions), 62(1) (Charges applicable), 64(3) (Consent and withdrawal of consent), 71 (Notification and rectification of unauthorised or incorrectly executed payment transactions), 72 (Evidence on authentication and execution of payment transactions), 74 (Payer's liability for unauthorised payment transactions), 76 (Refunds for payment transactions initiated by or through a payee), 77 (Requests for refunds for payment transactions initiated by or through a payee), 80 (Irrevocability of a payment order), 89 (Payment service providers' liability for non-execution, defective or late execution of payment transactions); and 90 (Liability in the case of payment initiation services for non-execution, defective or late execution of payment transactions); and (ii) where transactions are neither euro nor pound sterling transactions, the requirements regarding execution and time-value dating set out in any PSD Laws transposition relating to Articles 83 to 85 of PSD2 will not apply to this Agreement or to the provision of such Services, to the extent permitted by applicable law. You may use the Payment Service to process contactless transactions (i.e. You may not provide a cash refund on gift cards except to the extent required by law. Further information on the Card Scheme Rules and the Specific Terms can be found here. If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). Filing options for small companies up for change. There are no monthly fees for using iZettle. Now, let's deposit the payments including the fees. (R.C.S. To enable the use of Manual Card Entry, you must follow the instructions and comply with any requirements, in each case as determined by us, an Acquirer, or a Card Scheme. Pricing & Fees iZettle fees are one of the lowest around compared with similar payment solutions. Accepting payments with the Zettle Go app only takes a few kilobytes of data. By signing up for the Payment Service, you instruct and authorise us to perform credit checks, sanction controls and other verifications which may require that you supply such additional information and documentation as is reasonably required for us to verify your identity and fulfil all our anti-money laundering, counter terrorist financing and other regulatory obligations. Once the funds hit your bank account (after charges) treat those as a transfer from the iZettle account. Payout of funds to your Designated Account is subject to certain limits as further specified on our Website. . You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. et Cie, S.C.A. In addition to what is set out in section 15 of the General Terms and Conditions, you are responsible for all Chargebacks, reversals, refunds, fees, fines, penalties and other liabilities incurred by a third party or us caused by your access to and use of the Payment Service and/or arising from any breach by you of any provision of these Payment Terms and Conditions. Must admit i had seen the Go cardless change which was backdated to april and was wandering if there is any read across to other providers - i can only guess providing a service to collect funds by direct debit is seen as a being different to a basic bank/credit card charge. If we do process such refunds and it results in a negative balance to your Zettle Account, you agree to pay all funds owed to us immediately on demand. Subject to availability. You may terminate use of the Payment Service at any time. The Zettle app is free to download. If you are a Fully Merged Merchant, for approved refunds, we will deduct the refund amount (including any applicable fees) from funds owed to you from processing of other transactions, or funds on your PayPal Account. We may remove or add Cards that we accept at any time without prior notice to you. Our bank account shows 255.45 received. Instead, there are flat transaction fees of 1.75% for card transactions and 2.5% for any invoice or payment link transactions. You must provide us all information and documentation in your possession as to the circumstances of any such error and/or unauthorised or illegal use of your Zettle Account and take all reasonable steps requested by us to assist in our investigation. Here's how: Open the invoice. If there are insufficient funds to cover your liability, you agree to reimburse us immediately on demand through other means. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. Zettle Dock and Reader are sold separately. This is due to a change in the application of tax law which means we can no longer benefit from a VAT exemption applying to the supply of payment services. to aggregate multiple entries into one back in the 80's. The download link will appear above the breakdown of your activity for the month. You agree to pay all costs and expenses, including without limitation attorneys fees and other legal expenses, incurred by or on behalf of us in connection with the collection of all balances unpaid by you. There are many options, all of which are affordable as well as boasting a range of security features and abilities. Your issuance of gift cards via the Zettle Gift Card Service is subject to VAT. - The current account bank feed will be allocated as a transfer ex Zettle control, The beauty of being taught never (ever, or else!) We reserve the right to suspend your access to and use of the Payment Service and to terminate and close your Zettle Account if you fail to allow us, or a third party designated by us, to conduct such audit upon our request. Zettle may also make other charges that are not exempt. You authorise us to direct questions to and obtain information from the relevant bank, including for the purpose of verifying your designated Bank Account. You will also be able to access downloadable reports. For the use of the Payment Service you agree to pay the fees (Fees) assessed and calculated by us in accordance with the fee schedule available either (i) on the Zettle.comWebsite if you are either a Connected Merchant or Zettle-only Merchant or (ii) on the PayPal.com Website if you are a Fully Merged Merchant. Furthermore, we will not be responsible or liable for any funds that, due to incorrect or incomplete Bank Account information provided by you, have been paid to a bank account that is not held in your name. As for transaction fees, here's what iZettle charges: Card-Present Transactions: 1.75% Invoiced Transactions: 2.5% Payment Link Transactions: 2.5% Keyed-In Transactions: 3.4% + 20p QR Code PayPal Payments: 1.75% The iZettle Reader retails for 59, excluding VAT, while the Zettle Terminal sells for 149 (excluding VAT). No record of the 4.55 iZettle fee as it is charged before we even see the money from this sale. This section 16 applies only if you are a Zettle-only Merchant or Connected Merchant as described in section 1 above. Further, you may not issue more than 5,000 GBP in gift cards to any single person in any one day. Subject to availability in your country, if you are a Full Merged Merchant, you may also use the Payment Service to process transactions where neither the customer nor the Card are present at the time of transaction and you manually key in the card number, expiration date, security code, and other required information via the App (Manual Card Entry). The Zettle app is free to download. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. You authorise our Acquirers and us to, from time to time, retrieve information about you from, and provide information about you to, third parties, including credit reporting agencies or bureaus and other information providers, and you authorise and instruct such third parties to compile and provide such information to us. It's 98 plus VAT for both it and the Zettle Reader 2 bundle. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). For the avoidance of doubt, if you use the payment method provided by Klarna, we have the right to acquire and re-transfer to Klarna any claims against your customer resulting from your sale of goods or services to said customer, as further described in the Specific Terms. (R.C.S. If we determine that you are incurring an excessive number of Chargebacks or that Chargebacks related to you are too frequent, we may establish controls or conditions governing your Zettle Account or PayPal Account, including without limitation: a) creating a reserve in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, penalties or fines, b) suspending your access to and use of the Payment Service, and/or c) terminating and closing your Zettle Account or your PayPal Account. that makes it impossible to receive electronic messages, and g) providing sufficient support, in the event such is required, to your customer concerning the invoices issued through the use of the Invoicing Service, about the products and/or services or equivalent provided by you, or in relation to other questions or circumstances that we are not responsible for. A single payment is simultaneously pushed for the full payment of the bill, representing the transfer of money out of the liquid account to pay the fees. Thank you - Just seen this re: Go Cardless? For certain businesses, we offer custom pricing options. The Payment Service will enable you to accept and process payments from your customers (i) by Card or their smartphone, tablet or other compatible mobile device enabling them to take contactless smartphone/device transactions through the use of the App installed a) on your smartphone, tablet or other compatible mobile device connected to your Zettle Reader, b) on a compatible mobile device enabling you to take contactless payments directly in the App (the Tap on Phone Service), or c) directly on a Zettle Reader enabling you to take contactless payments, (ii) when your customers pay an invoice online using a Card or any other online payment method made available by us in your jurisdiction (the Invoicing Service), (iii) when your customers pay for your products and/or services through a payment link provided to your customer by email, text message or similar communication tool, and (iv) by redeeming gift cards issued by you using our gift card service (the Zettle Gift Card Service). I note there is no VAT on iZettle charges and others who offer the same service. Once we have obtained, collected and verified all your information, we will assess whether you are eligible to get access to and use the Payment Service. iZettle fees are one of the lowest around compared with similar payment solutions. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. My client pays 1.75% of the transaction value on sales made via her IZettle machine. Interchange fees per transaction vary depending on: This is the fee we pay to the card schemes (Visa and MasterCard) when they process your transactions. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. Is there VAT on iZettle fees? For more information about our fees, please read here. You may not issue gift cards through the Zettle Gift Card Service valid longer than thirty-six (36) months from the date of issuance. Zettle may also make other charges that are not exempt. However I am confused by the impact of the ruling in HMRC v NEC which seems to say transaction charges are subject to VAT. You may not redeem a previously issued gift card with another gift card. We reserve the right not to authorise or process any payment transaction that you submit through the Payment Service that we believe may be in violation of the General Terms and Conditions, the Payment Terms and Conditions or any applicable laws, rules or regulations or that may expose you or us to harm, including but not limited to fraud or other criminal acts. No contracts or hidden costs. You agree that you are solely responsible for verifying the identity of your customers and the eligibility of each presented Card used to purchase your products and services and for all reversed or charged back transactions, regardless of the reason for, or timing of, the reversal or chargeback as further described in section 17. How to claim VAT on Stock Donated to charity. If we do process such refunds and it results in a negative balance on your PayPal Account, you agree to pay all funds owed to us immediately on demand and any applicable process described in the PayPal User Agreement may be enacted. In addition to what is set out in section 11 of the General Terms and Conditions, you acknowledge that we are required to report your business name and the name of your beneficial owners and/or principals to the MATCH listing maintained by MasterCard and accessed and updated by American Express, and the VMAS database upheld by Visa, if applicable, pursuant to the requirements of the Card Scheme Rules. Through the Zettle Account settings, you may select the frequency of the payout of funds to your Designated Account. Fill in the form and well get back to you. . I am 99% certain Zettle (Paypal) transaction fees are exempt from VAT. Filing options for small companies up for change. The acquirer is the party that processes and settles the payment from your customer to Zettle. It's suitable for most types of businesses and integrates with a host of software, so you can build what works for you. So my client receives 10,000 from I Zettle into her bank account in January and there are fees of 175 shown as deducted by IZettle. 10 . To be eligible to process Manual Card Entry transactions, you must be a Fully Merged Merchant and have successfully completed a Card transaction through a Zettle Reader. The costs and fees of both compare well. I don't want to post the fees as a resolving item, as this will mean they . I note there is no VAT on iZettle charges and others who offer the same service. Pricing for Zettle is clear and concise with no hidden fees to worry about either (Image credit: iZettle) Features VAT. For any payment transaction we determine may result in a Chargeback, we have the right to withhold the potential amount of the Chargeback in a reserve. You can find the agreements here. You will receive funds either to your PayPal Account or Bank Account (your Designated Account) depending on the group of Merchants you fall in as described in section 1 above: If you are a Fully Merged Merchant, funds from a payment transaction credited to your Zettle Account will be paid out to your PayPal Account per transaction. Click Save and New . Its suitable for most types of businesses and integrates with a host of software, so you can build what works for you. Pay the customer invoices in full to the iZettle account. You undertake to: a) maintain a fair return, cancellation or adjustment policy, b) disclose your return or cancellation policy to customers at the time of purchase, c) not give cash refunds to a customer in connection with a Card transaction, unless required by law, and d) not accept cash or any other item of value for preparing a Card transaction refund. You may not use the Payment Service to carry out Card transactions with your own Cards or any Cards that are issued in your name. 3 - Zettle pay the net to client. You are not permitted to process Manual Card Entry transactions when your customers Card is present. *Additional terms and conditions apply. PayPal QR code transaction fees are the same flat rate as card transaction fees for transactions you process with your Zettle Reader or Terminal. Zettle uses Bambora and Elavon as its acquirers in the EU. As a Connected Merchant, you accept that any payout of funds from your Zettle Account will be made to your PayPal Account. In order to receive funds from your Zettle Account, you must designate and, if we so request, verify a bank account held in your name in a bank in the United Kingdom (Bank Account). When you log into your Zettle Account, you see the balance of your Zettle Account. Price includes a USB cable for charging. Price excluding VAT for one (1) Zettle Terminal without barcode scanner. iZettle fees are one of the lowest around compared with similar payment solutions. Through the Zettle Account settings, you may select and instruct us to maintain funds on your Zettle Account specifically for funding refunds or to expedite execution of refunds. Create a bill in the name of iZettle at the end of each month for the total charges and pay it using the iZettle account (or do a money out transaction) 1 - Zettle take the full amount from the customer. When a payment transaction is made, we will update the transaction information in your Zettle Account confirming that the transaction has taken place and setting out the details of the transaction as further described in section 15. Payments and fees. For example, a product which qualifies for the VAT margin scheme sells for 260.00 (260.00 charged on our iZettle card machine) The amount actually received in the bank is 255.45 because iZettle takes their fee of 1.75% of every transaction and this is taken before the funds reach our bank account. Scheme fees per transaction vary depending on: Card type (e.g. Each monthly VAT invoice contains a summary of VAT-eligible fees (in USD) deducted in the previous month. Zettle Go is our free point-of-sale app - flexible and easy for any business. If we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately on demand. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. If you usually make over 10,000 a month, iZettle can go lower than 1.75%, but the percentage will be customised to your situation so we can only make assumptions about those fees. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. Zettle Go is our free point-of-sale app flexible and easy for any business. iZettle also sells POS . VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). iZettle's fees range from 2.75 percent for monthly card turnovers below 2,015 down to just 1 percent for monthly card turnovers above 39,693. You may not in any way refer to us, our Acquirers or the Card Schemes as having endorsed your products and/or services. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. You may also purchase Zettle Readers from our Accessories Store or from other authorised retailers. Full refunds must be for the exact amount of the original transaction including tax and handling charges. All Zettle hardware is a one-off purchase with no recurring costs and our POS app is free to download, so you only pay for the transactions you process. The Payment Service is subject to the Card Scheme Rules and may also be subject to specific terms and conditions which apply to the use of certain payment methods (Specific Terms) provided by us or a third party (a Third Party Payment Provider). Any closure or suspension of your Zettle Account does not relieve you of your obligations under these Payment Terms and Conditions and we may elect to continue to hold any funds deemed necessary pending resolution of any other terms or obligations defined in these Payment Terms and Conditions, including but not limited to Chargebacks, Fees, refunds, reversals, or other investigations or proceedings. You have a sale of 100 + VAT and a 'purchase' (for want of a better word) of 1 + VAT. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary information and documentation within ten days of our request, may result in an irreversible Chargeback. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. Value-added tax is typically a percentage of the sale price. Heres what we charge per transaction no hidden fees. 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