Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos, I interviewed at Jet2.com and Jet2holidays. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. With more than 1,700 colleagues, and growing, our commercial teams perform a wide range of pivotal roles. Can't find what you are looking for? Youll keep us flying and give support both in the air and on the ground. On the 21st of February I have, finally, been sent an email with my interview invitation. Also, it might take some time to get a reply from the airline personnel. Interview. Visit this page; Cabin Crew. On the 21st of February I have, finally, been sent an email with my interview invitation. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. It seems taht they are really care about this recruitment process. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Thorough but very friendly. All quite straight forward. I applied online. By composing an email, you can explain the situation and send it tocustomer.service@jet2.com. The process took 2 weeks. Choose the appropriate topic and category of your question to reveal your answer. telephone interview with HR/recruitment. The questions are all really bog-standard customer service questions, I honestly thought the interviewer had just done a Google search for interview questions before our meeting! The main focus of the process as a whole is to examine the applicant's customer service and teamwork skills as this is one of the most important parts of the job. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Se continui a visualizzare Its something you can benefit from in your role. The process took 1 week. tell the interviewer if the line is bad or you cannot hear. . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 14. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, Sell the benefits of your favorite holiday destination, General customer service and contact centre questions also bit 9f travel knowledge. Well, not only was there no queues, we meet only happy smiling very friendly staff from going in to getting off the plane. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Jan 2023. The process took 5 days. A lot of time invested in a very long application form online and assessments online! At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I was told I passed this as part of the call and would receive an email invitation to an assessment day. Copyright 2017-2022 www.travohelp.co.uk All right Reserved. Click to reveal Step three: online video assessment where the candidate has to record answers to the questions. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. The best mode to contact a Jet2 representative is to call its customer service department, as shown below: There are times when making a phone call seems a big thing. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. 1. The process took 2 weeks. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. I applied online. 3 4. #Jet2 #CheersTo20Years. Our dedicated customer service SJT . Step two: online written assessment. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. questo messaggio, invia un'email all'indirizzo Online application Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. If you joined our Customer Service Team you would be working from home. I interviewed at Jet2.com and Jet2holidays in Feb 2023, Amazing! From mobile apps, to our ecommerce platform, youll be working and delivering essential, revenue driving systems to deliver the smoothest possible experience for our customers. The eight job interview questions you need to have an answer for. The process took 5 days. I interviewed at Jet2.com and Jet2holidays in Aug 2021, First stage is an online internet test Second stage is a video scenario interview The next best way to talk to their customer support team , according to other Jet2.com customers, is by calling their 0871 226 1737 phone number for their Customer Service department. Efficiently managed changed our flights. Once you dial the customer service number, press the pound button on the dialer and then select 4. Customer service is often a position that depends on successful teamwork. Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! Very Friendly. We constantly innovate by analysing customer behaviour and optimising our websites to exceed expectations. A huge thank you to everyone that voted for us Questions about myself and my experience from past jobs. Dial the Jet2 customer service number +44 20 3059 8336. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). I applied online. There is nothing in there designed to catch you out or trip you up and there is really nothing specialist that you need to know beforehand. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! You can talk to a live person at theJet2 customer serviceteam in such a case. The interviewer was clearly reading off a script.. badly may I add, and the tone of voice clearly sounded like she didnt want to be working there. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Fly with us and take your career to new heights. Non ho ancora fatto il secondo step. The process took 2 days. Slightly unprofessional. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Your answer should show that you have empathy for customers and want to make their experience as positive as possible. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. job category. While +44 203 059 8336 is Jet2.com's best toll-free number, there are 4 total ways to get in touch with them. Followed by a video interview. 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Jet 2 Holidays recruitment team has been very professional. The process took 1 week. The companies are today announcing more Download and readJet2 plcslatest trading update. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team And not to forget a pair of free return flights for those sharing their birthday with us No apology or response to emails advising error. Then a phone call asking some questions. Describe a time you collaborated with a peer to solve a problem. Answer. Step three: online video assessment where the candidate has to record answers to the questions. Then a phone call asking some questions. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Great interview. Was ok. First round is telephone interview, then face to face and then acting out a scenario. The roleplay was fairly easy and the interviewers were very nice. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. Jet2.com was named the - by UK travel agents for the tenth time. Glassdoor users rated their interview experience at Jet2.com and Jet2holidays as 65.0% positive with a difficulty rating score of 2.62 out of 5 (where 5 is the highest level of difficulty). Step four: face to face interview. Home; About; FAQ; Service How do I set up a search agent alert? Very happy overall, online portal with pre recorded questions and get 2 chances to submit your response. A career with us means youll be a part of our fast-growing business and share in our many successes. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . I was told I passed this as part of the call and would receive an email invitation to an assessment day. Caso continue recebendo esta mensagem, What is the interview process like for a home working contact centre advisor with Jet2? This was the 'test' part of the interview and it consisted of a mock letter to customer services. Question to reveal Step three: online video assessment where the candidate has to record answers to questions! Agent alert your answer should show that you have the it know-how or project skills to keep our,. 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