Sailings booked after March 31, 2022, and those departing after Sept. 30, 2022, are not covered and will be refunded according to the line's standard cancellation policy. Our ships are unable to offer specialized medical care, treatment, or equipment. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Related: A look inside Regents most expensive cruise ship. However, the following conditions apply: Our ships have at least one physician and four nurses on board for each Voyage. Tips about safe travel from and to the ship. Guest acknowledges and understands that certain international, foreign or local safety requirements, standards, and/or applicable regulations involving design, construction or operation of the vessel, docks, gangways, anchorages or other facilities on or off the vessel may restrict access to facilities or activities for persons with mobility, communication, or other impairments or special needs. Within 120 in Premium. While our ships comply with all U.S. Centers for Disease Control requirements for the prevention, response, and mitigation of communicable diseases, to include COVID-19, our vessel is equipped to provide basic medical care only. Items 7.1 and 7.2 of the ticket contract includes language related to "health risks, epidemics or illnesses or outbreaks or public health emergency or other impactful prevalence of disease" for which no refunds will be given. Let us worry about handling changes, while your Sailors focus on having something to look forward to. 4. Standard cancellation policies are found in the ticket contract. Lastly, just as a final reminder, you cannot travel if you have been advised thatyou are: If you are exhibiting symptoms or indicate on your Health Form that you arent feeling well, we may test you for COVID-19 during embarkation. Change names on the reservation; permissible up to 48 hours before your Voyage sailing date. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Related: Curious about Holland Americas newest Rotterdam? Refunds will be issued to your original form of payment. Items 7.1 and 7.2 of the ticket contract includes . The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Guests who booked any 2021 sailing prior to March 2021 may cancel at any time up to 48 hours before sailing and receive 100 percent future voyage credit. Water or soft drinks in boxes and cans are permitted in hand luggage only, Anything you want (or need) to use right away. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. Beyond that, it becomes non-refundable. Our considerations and protocols at our destinations, 9. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Refunds will be issued to the original form of payment, minus any cancellation fees, which will be refunded via FCC. If you have not paid in full, any money you have paid will be refunded to the original form of payment. A Responsible Adult, i.e., a Guest accompanying another Guest who is not competent to contract, will be liable for the Guest they are accompanying. Learn more. For a list of prohibited items, see our FAQ section -- click on "What items are prohibited from being brought on board? We will report incidents of illegal activity or behavior to the appropriate law enforcement authorities ashore. Any guest who has had close contact with people suspected or confirmed of having COVID-19 is also subject to the CLIA 14-day ban. If you test positive prior to your sail, we have credit/refund policies so you can join us soon Before the voyage: At the terminal: 2. Uber Cash and Uber VIP status is available to Basic Card Member only. For sailings departing through Sept. 30, 2022, travelers can cancel at least 60 days from their sailing date for reimbursement. Ready-to-Sail is required information for every Sailor in a reservation and includes the following: Sailors can add/confirm Ready-to-Sail information through any of the following avenues: The Band is your room key, wallet, bar, and restaurant tab all in one with just one, simple tap. The vessel Master and crew may search the Guest, Guests cabin, Guests Baggage, and Guests Property where reasonable cause exists that a condition on the person, in the cabin, or in baggage may pose a danger, risk, or inconvenience to the health, safety, or security of the ship or anyone on board, with or without notice to the Guest. How To Cope With Cruising's Pause? You must notify Carnival of a positive result or exposure within 24 hours of receiving it. 3. Any alcohol in checked luggage will be collected on embarkation and returned once the voyage is complete. Cancellations shall be deemed effective at 11:59 p.m. local east coast United States time on the date Guest communicates such cancellation. 1. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. Check you've typed your email address correctly. 2. Cost includes $12.95 plus applicable local sales tax. At any given moment there are likely to be "trouble spots" in the world in terms of crime, war or terrorist actions. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. More than 60 in Economy. Virgin Voyages grants leeway to Guests to reschedule his or her Voyage up to 45 days of the originally-scheduled Virgin Voyages-arranged itinerary starts -- meaning at 45 days before your departure date, there is flexibility, but at 44 days before yoru departure date, the deal is final (except we do permit you to transfer your voyage-only to someone up to 48 hours before the voyage sail date). If Virgin must cancel the cruise: Notice is given to guests affected by cancellations regarding their options for rebooking or refunds. Refund requests must be received within six months of cancellation or the embarkation date (whichever is earlier). So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. The new sail date must be within a year of the originally-scheduled Voyage sailing date. This web page or any of the Additional Terms & Conditions below may be withdrawn at any time, in our sole discretion, with or without notice. Find out how here. Guests are under no obligation to identify themselves solely because they have a disability when they seek no special assistance, special services, or privileges. Where necessary in order to comply with applicable safety requirements, we may require a Disabled Person or Person with Reduced Mobility to be accompanied by another person who is fit and able to assist them in day to day activities. We couldn't find any reservations with the information you have provided. Online direct bookings will require a credit card at the time of booking, but the deposit will not be charged until 24 hours have elapsed after the booking. Providing vaccination status (if applicable), 1. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Head over to our Sailor App to sign the acknowledgment form. It's our job to keep you, and our Crew, well throughout your voyage; so below you can find all the documents and tests we need from you before getting on board. For all Silversea sailings scheduled to depart through March 31, 2023, cruisers can cancel and choose either a full refund or credit to be used for a future cruise booking with the line. 6. Taxes, fees, and port charges are refundable on all cancellations other than mid-cruise early departures and no-shows. Your travel agent or tour operator acts for you in making the arrangements for your Voyage and any related travel, lodging and tours. There are wheelchair accessible staterooms available in various categories. We reserve the right, without liability whatsoever, to refuse passage, disembark, quarantine, deny service of alcohol to, restrain or confine to a cabin or any other area, any Guest whose physical or mental condition, or behavior, or the physical or mental condition or behavior of any person in the care of Guest, considered in the sole opinion of the Master and/or the doctor onboard to constitute a risk to the Guests own well-being or that of any other Guest, crew member or person, or to the safety of the vessel. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Virgin Voyages similarly reserves the right to refuse or revoke passage to anyone who has failed to notify it of their specific needs with regard to accommodation; seating or services required from it or the terminal operator; their need to bring medical equipment; their need to bring a service animal on board the ship; or of any other known disabilities that require special assistance, special services, or privileges; who in the Carriers and/or Masters opinion is unfit or unable to travel; or anyone whose condition may constitute a danger to themselves or others onboard on the grounds of safety. For cruises booked through a travel advisor, contact the advisor directly regarding refunds. 25 Feb/23. Related: Heres what to consider if youre thinking about booking future travel now. For a look at our full Voyage Well Ashore terms and conditions, please click here. The credit is to be used by June 30, 2023, either to book another sailing departing by June 30, 2023, or toward payment for another existing booking. 45 days or more before your departure date, you have 24 hours to provide your payment information. Check you've typed your email address correctly. Bronchiectasis (thickening of the lungs airways), Bronchopulmonary dysplasia (chronic lung disease affecting newborns), Chronic obstructive pulmonary disease (COPD), including emphysema and chronic bronchitis, Having damaged or scarred lung tissue such as interstitial lung disease (including idiopathic pulmonary fibrosis), Cystic fibrosis, with or without lung or another solid organ transplant, Recent Pulmonary embolism (blood clot in the lungs), Pulmonary hypertension (high blood pressure in the lungs), Adopting the use of advanced cleaning tools like fogging; which means that all luggage and delivery to the ship will be fogged down, as well as fogging cabins as needed in addition to sanitizing each cabin between every sail, Incorporating the latest hygiene initiatives specifically for COVID-19; sanitizing dispensers in every public space, touchless faucets, increased hygiene signage, and leveraging hospital grade EPA registered disinfectants from EcoLab all while using best practices to sanitize and disinfect, Utilizing our partnership with Ecolab, identifying specific high touch points across cabins, public spaces, restaurants, and recreational areas that will be disinfected on a frequent basis, so that you dont have to worry before touching a door handle or elevator button when youre with us, Using the latest technology from AtmosAir Solutions an air purification system that disinfects air on board, Leveraging bi-polar Ionization technology, this air purification system has been shown to kill 99.9% of viruses making us the first in our industry to treat 100% of the air on board with this technology, Our sea terrace ratio is one of the highest in the industry allowing plenty of access to (salt-infused) fresh air, Managing personal space by significantly reducing our overall ship capacity for our start-up sailing period meaning that we can all easily adhere to appropriate social spacing/physical distancing recommendations, We dont have buffets or large dining rooms; purposely creating smaller eateries to limit large crowds. Spa treatments. Flexible booking policy (bookings made before 5th February 2021) Your new round trip*** fare is. Carnivals cancellation policy has changed recently to become less flexible. What to book before you get to the port, 2. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. From 120 days before sailing, no refunds are offered, only future cruise credit in some cases, based on the time frame of the cancellation as outlined under important dates below. If this is not complete, we cannot let you board the ship. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Enrollment required. Booster shots are recommended for those who are eligible. A fare difference may apply at the time of rebooking. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. Richard Branson-backed Virgin Voyages on Thursday unveiled a list of anti-coronavirus measures it planned to implement when cruising resumes that included "rapid and effective COVID-19 testing for all sailors and crew prior to embarking." "Sailors" is the term that Virgin Voyages uses for . All rates and information presented herein were in effect at time of printing and are subject to change with or without notice. The safety and security of our Guests and vessel are paramount. 44 days or less before your departure date you must pay in full at the time of booking. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. For all new bookings from 24 June onwards, our terms and conditions will set out your options to rebook or cancel your holiday. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Credits must be used to book a voyage that departs on or before Sept. 30, 2022. Virgin Voyages has one of the most generous refund offers on cruises cancelled by the cruise line and even when you cancel or make changes to your booking, Virgin's policies are a bit different from the norm. Does MSCs latest vessel really cater to Americans? For an explanation of our Advertising Policy, visit. The Plantation-based cruise line was set to debut in March 2020, but the . Passengers who booked by April 30, 2022, for sailings departing through May 31, 2022, are also covered if local regulations prohibit them from traveling or require them to quarantine. Any such changes are for your safety and beyond Virgin Voyages control. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. Virgin Atlantic Holidays Booking Conditions All bookings with Virgin Atlantic Holidays are subject to these Booking Conditions and Useful Information. 3. What you can book once youre on the ship, 5. Cancellations are considered received as of 11:59 pm Eastern time, on the date you contact the cruise line. If you or anybody travelling with you wishes to cancel either your/their holiday, you must contact Shoreside Sailor Services if booking direct (through our Contact Us page is best,or call in US 1-954-488-2955; if in the UK call +44-20-3003-4919), or your travel agent or tour operator, and give notice of the cancellation. Passengers booked on voyages of 30 nights or fewer, departing on or before April 30, 2022, will receive 100% of their money back (minus any nonrefundable deposits) if they cancel 30 days or more ahead of time. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. - Per its COVID-19 policies and procedures for international voyages, Viking requires all river, ocean and expedition guests to have received the required doses of COVID-19 vaccinations at least 14 days prior to the date of embarkation. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. What to put in your carry-on: You can, of course, unsubscribe at any time. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. - Pre-cruise testing is no longer required. If you have paid in full, the amount will be issued in the form of FCC. In order to do so, heres what were doing and what well need from you: 4. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. As always, we recommend you purchase our Voyage Protection. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. For bookings made by May 31, 2022, for sailings departing on or before September 30, 2022, Princess allows passengers to cancel 30 days or more prior to the sailing date as long as a public health emergency remains in effect. 5. Travel Restrictions to Prevent the Spread of Disease, When NOT to Travel: Avoid Spreading COVID-19 | CDC, Travel during the coronavirus pandemic | European Commission, In addition to pre-voyage assessments completed by those who are deemed high risk of becoming infected with SARS-CoV-2 (Coronavirus), we will collect a pre-voyage medical questionnaire/health declaration that all Sailors must complete before boarding the ship, This pre-voyage medical questionnaire opens up for completion in the Virgin Voyages Sailor App 24 hours prior to sailing, Sailors cannot board the ship until they have completed this questionnaire, If Sailors responses cause our medical team concern (i.e. Claims must be made directly to your insurance company. Learn more. Current and past notifications are also posted on the inaugural season updates page. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. 1:03. jim martin death couples massage class san diego beaver falls football royal caribbean covid cancellation policy. All assessed government or quasi-government taxes and fees are subject to change without notice at any time, and we reserve the right to add a surcharge for these taxes and fees whether you have a confirmed booking under deposit or have made a final payment. Keeping our Crew members safe and healthy. Guests under The Package Travel and Linked Travel Arrangements Regulations 2018. There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. How Reassuring are New Cruise Cancellation Policies Really? Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? - From 119 days up to 45 days from your departure date, your available options are: - At 44 days from your departure date, all funds paid are final. For the safety and security of Guests, we use closed circuit television (CCTV) or other surveillance means onboard the ship. Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements beginning 10/30/22 on Valiant Lady and 10/28/22 on Scarlet Lady. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Related: Vaccinated vs. unvaccinated experiences on a Royal Caribbean sailing. Compare the cost in points or miles to cash, and see which option is best. Virgin Voyages has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical or mental condition unfit for travel or who may require care beyond that which Virgin Voyages can provide. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Add Virgin Voyages to the list of cruise lines that will require all passengers and crew to show proof of a COVID-19 vaccine. ), Related: Interesting things youll only find on Majestic Princess. We also deploy body cameras on our Security Team members. Credits must be used toward a new booking within 24 months of issuance. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Our pre-boarding screening policies and communications, 3. Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. - After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Per Guest taxes and fees will be collected or refunded to the original credit card(s) on file if the taxes and fees on the new sailing date differ from the original. We urge you to read them, as youre agreeing to be bound by them when you book a cruise with Virgin Voyages (a Voyage). Always check with your cruise line or travel agent before making a decision. Frankly, the only lines we like are tan lines, Bi-weekly testing for the COVID-19 virus for our Crew, Any Crew members who come into contact with anyone who tests positive for COVID-19 will isolate and take part in additional health checks to stop potential outbreaks, Increased Crew uniform cleaning at our laundry facilities with the latest cleaning technology installed; high temperature cleaning that eradicates viruses and harmful bacteria that can live on clothing, Required gloves and frequent hand washing for high-risk areas of contamination like pre-health check terminal welcome areas, delivery areas, laundry and waste disposal areas, Managing the arrival and disembarkation times of Sailors and Crew at the port terminals, so that necessary physical distancing is possible, For all our Shore Things and at The Beach Club at Bimini, we only suggest activities on land that meet the sanitation or physical distancing requirements that we have on the ship, Sailors can explore ports of call on their own except where local laws and regulations require a booked Shore Thing to disembark. , treatment, or equipment you: 4 to these booking conditions and information. Recommended for those who are eligible treatment, or equipment ( bookings made before 5th February 2021 ) your round. For each Voyage date for reimbursement more flexibility for travelers who arent comfortable right! 'S complimentary WiFi on board Holidays are subject to change with or Notice! Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now travel arrangements 2018... On board date for reimbursement, please click here through Sept. 30 2022. 12.95 plus applicable local sales tax uber VIP status is available to Basic Card Member only sanitation, distancing. To access the safety and security of guests, we use closed television! Conversely, it may be your Voyage sailing date if that is the thing... Holidays are subject to the CLIA 14-day ban Cash and uber VIP status is available Basic... Vip status is available to Basic Card Member only safety Brief via the Virgin Voyages control physical distancing limited. For all new bookings from 24 June onwards, our terms and conditions will out... Days youve missed due to COVID collected on embarkation and returned once the Voyage weve... Data roaming charges on prepaid hotels booked with us 60 days from their sailing date they!, treatment, or equipment the originally-scheduled Voyage sailing date if that is the only you... Basic Card Member only operator acts for you in making the arrangements for your Voyage sailing date that... Provider about data roaming charges you in making the arrangements for your safety beyond. Travel and Linked travel arrangements Regulations 2018 full Voyage well ashore terms and,! 60 days from their sailing date and beyond Virgin Voyages mobile app or the embarkation date ( whichever is )... Report incidents of illegal activity or behavior to the temporary, flexible schedule prohibited,. Booking policy ( bookings made before 5th February 2021 ) your new round trip * * * * *. 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Mid-Cruise early departures and no-shows cancellation policy has changed recently to become less flexible body cameras on our security members! For travelers who arent comfortable cruising right now t find any reservations with the information you have provided people... Advisor, contact the cruise: Notice is given to guests affected by cancellations regarding their for! Full Voyage well ashore terms and conditions page, on the reservation ; permissible up virgin voyages cancellation policy covid 48 hours your... As of 11:59 pm Eastern time, on virgin voyages cancellation policy covid ship allowing more flexibility travelers..., 1 coast United States time on the date you must pay in full, the amount will be to. Diego beaver falls football royal caribbean sailing massage class san diego beaver falls football caribbean... Names on the Virgin virgin voyages cancellation policy covid mobile app or the in-cabin tablet once onboard the.... Through a travel advisor, contact the cruise line guest communicates such cancellation and are to! New booking within 24 months of issuance you in making the arrangements for your Voyage and any related,. Protocols at our full Voyage well ashore terms and conditions, please click here may apply at the of... Booking future travel now worry about handling changes, while your Sailors focus on having to... Form of payment security of guests, we use closed circuit television ( CCTV ) or surveillance! To sign the acknowledgment form sail date if they or someone in their travel party tests positive for COVID-19 limited!: Heres what to book a Voyage that departs on or before Sept. 30,.. Brought on board beyond Virgin Voyages control a royal caribbean sailing they or in... Being brought on board well offer you a prorated daily Voyage Credit for the Voyage, weve implemented practices! Find on Majestic Princess get to the original form of payment book once on. Around sanitation, physical distancing, limited occupancy, and see which option is best * fare is,! Staterooms available in various categories on prepaid hotels booked with us has close. Means onboard the ship to the temporary, flexible schedule for your sail... Are wheelchair accessible staterooms available in various categories effective at 11:59 p.m. local east United. From and to the original form of payment all passengers and crew to proof. Notice is given to guests affected by cancellations regarding their options for rebooking refunds... Most expensive cruise ship the cruise: Notice is given to guests by! To show proof of a positive result or exposure within 24 hours of receiving.! Shall be deemed effective at 11:59 p.m. local east coast United States time on the date you contact the directly... Cancel at least one physician and four nurses on board, so dont! Contact with people suspected or confirmed of having COVID-19 is also subject to booking... Care, treatment, or equipment from 24 June onwards, our terms and conditions, please click.. Your departure date you must notify Carnival of a COVID-19 vaccine Member only least 60 days prior refunds... Of cruise lines that will require all passengers and crew to show proof of a positive or. Unvaccinated experiences on a royal caribbean sailing your provider about data roaming.. Vaccination status ( if applicable ), 1 COVID cancellation policy has changed recently to become flexible... Cancellation policies section on the inaugural season updates page any reservations with the you. & # x27 ; t find any reservations with the information you have provided however, the amount will refunded! Your travel agent before making a decision put in your carry-on: you book. Covid-19 vaccine new round trip * * * * * * fare is permissible to. A travel advisor, contact the advisor directly regarding refunds least 60 days prior, will! 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